Book Image

CompTIA Project+ Study Guide: Exam PK0-004 - Second Edition

By : Kim Heldman
Book Image

CompTIA Project+ Study Guide: Exam PK0-004 - Second Edition

By: Kim Heldman

Overview of this book

The CompTIA Project+ Study Guide, Second Edition is your comprehensive resource for taking Exam PK0-004. With 100% coverage of all exam objectives, this book gives you everything you need to approach the exam with confidence. Detailed explanations and superior study tools cover and reinforce setup, initiation, planning, execution, delivery, change, control, communication, and closure, and the author Kim Heldman's twenty-five years of project management experience provide deep insight into real-world applications. The book contains detailed explanations and superior study tools that cover and reinforce all the exam objectives. You’ll begin by tackling questions related to pre-project setup and project initiation. Then you’ll solve questions about creating a project charter and planning it. You’ll also take questions about developing schedules and budgets and project execution. The later chapters provide questions on managing change, control, and communication. Finally, you’ll be given questions on project closure. By the end of the book, you’ll have the knowledge you need to be confident on exam day.
Table of Contents (17 chapters)
Free Chapter
1
Acknowledgments
2
About the Author
15
Advert
16
EULA

Conflict Management

One thing is certain: if you have people working on your project, you’ll likely experience conflict at least once, if not many times, during the course of the project. Conflict is the incompatibility of desires, needs, or goals between two parties or individuals. This can lead to one party resisting or blocking the other party from attaining their goals.

Conflict may arise on a project for any of several reasons. As I’ve discussed in several places throughout the book, resources in most organizations are in high demand. Competition for resources can cause conflicts among the project managers, functional managers, and even project team members who may not be happy with less stellar selections as teammates.

Work styles can sometimes cause conflict. For example, we’ve all worked with team members whose desks were so buried in papers and books and other items that you couldn’t see the desktop. And of course, we’ve seen the opposite as...