Book Image

CompTIA Project+ Study Guide: Exam PK0-004 - Second Edition

By : Kim Heldman
Book Image

CompTIA Project+ Study Guide: Exam PK0-004 - Second Edition

By: Kim Heldman

Overview of this book

The CompTIA Project+ Study Guide, Second Edition is your comprehensive resource for taking Exam PK0-004. With 100% coverage of all exam objectives, this book gives you everything you need to approach the exam with confidence. Detailed explanations and superior study tools cover and reinforce setup, initiation, planning, execution, delivery, change, control, communication, and closure, and the author Kim Heldman's twenty-five years of project management experience provide deep insight into real-world applications. The book contains detailed explanations and superior study tools that cover and reinforce all the exam objectives. You’ll begin by tackling questions related to pre-project setup and project initiation. Then you’ll solve questions about creating a project charter and planning it. You’ll also take questions about developing schedules and budgets and project execution. The later chapters provide questions on managing change, control, and communication. Finally, you’ll be given questions on project closure. By the end of the book, you’ll have the knowledge you need to be confident on exam day.
Table of Contents (17 chapters)
Free Chapter
About the Author

Managing Stakeholder Expectations and Communication Needs

Managing stakeholder expectations concerns satisfying the needs of the stakeholders by managing communications with them, resolving issues, improving project performance by implementing requested changes, and managing concerns in anticipation of potential problems.

It’s the project manager’s responsibility to manage stakeholder expectations. By doing so, you will decrease the potential for project failure. Managing the expectations of your stakeholders will also increase the chance of meeting the project goals because issues are resolved in a timely manner and disruptions during the project are limited.

Stakeholders need lots of communication in every form you can provide, and their communication preferences should be documented within the communication plan. If you are actively engaged with your stakeholders and interacting with them, providing project status and resolving issues, your chances of a...