Book Image

CompTIA Project+ Study Guide: Exam PK0-004 - Second Edition

By : Kim Heldman
Book Image

CompTIA Project+ Study Guide: Exam PK0-004 - Second Edition

By: Kim Heldman

Overview of this book

The CompTIA Project+ Study Guide, Second Edition is your comprehensive resource for taking Exam PK0-004. With 100% coverage of all exam objectives, this book gives you everything you need to approach the exam with confidence. Detailed explanations and superior study tools cover and reinforce setup, initiation, planning, execution, delivery, change, control, communication, and closure, and the author Kim Heldman's twenty-five years of project management experience provide deep insight into real-world applications. The book contains detailed explanations and superior study tools that cover and reinforce all the exam objectives. You’ll begin by tackling questions related to pre-project setup and project initiation. Then you’ll solve questions about creating a project charter and planning it. You’ll also take questions about developing schedules and budgets and project execution. The later chapters provide questions on managing change, control, and communication. Finally, you’ll be given questions on project closure. By the end of the book, you’ll have the knowledge you need to be confident on exam day.
Table of Contents (17 chapters)
Free Chapter
1
Acknowledgments
2
About the Author
15
Advert
16
EULA

Summary

Most project managers spend the majority of their time in the act of communicating. Communication is performed using the sender-message-receiver model. Communications planning is a process where you determine who needs what types of communication, when, and in what format, and how that communication will be disseminated. The network communication model shows the lines of communication that exist between any number of project participants. Listening is another important communication skill for any project manager.

There are many methods of communicating including meetings (which can take many forms including in person, virtual, and more), email, fax, video conferencing, voice conferencing, text messages, instant messages, face-to-face, printed media, and social media.

Factors that can influence communication methods include language barriers, time zone or geographical factors, technological factors, cultural differences, interorganizational and intraorganizational differences,...