Book Image

CompTIA Project+ Study Guide: Exam PK0-004 - Second Edition

By : Kim Heldman
Book Image

CompTIA Project+ Study Guide: Exam PK0-004 - Second Edition

By: Kim Heldman

Overview of this book

The CompTIA Project+ Study Guide, Second Edition is your comprehensive resource for taking Exam PK0-004. With 100% coverage of all exam objectives, this book gives you everything you need to approach the exam with confidence. Detailed explanations and superior study tools cover and reinforce setup, initiation, planning, execution, delivery, change, control, communication, and closure, and the author Kim Heldman's twenty-five years of project management experience provide deep insight into real-world applications. The book contains detailed explanations and superior study tools that cover and reinforce all the exam objectives. You’ll begin by tackling questions related to pre-project setup and project initiation. Then you’ll solve questions about creating a project charter and planning it. You’ll also take questions about developing schedules and budgets and project execution. The later chapters provide questions on managing change, control, and communication. Finally, you’ll be given questions on project closure. By the end of the book, you’ll have the knowledge you need to be confident on exam day.
Table of Contents (17 chapters)
Free Chapter
1
Acknowledgments
2
About the Author
15
Advert
16
EULA

Knowledge Management Tools

Throughout the book I’ve talked a great deal about communication, project documents, and other artifacts. The amount of documentation on a project can be overwhelming, so I recommend setting up a systematic approach for storing and retrieving all of this information. It’s great to have project documents describing the scope, deliverables, schedule, and so on, but if your stakeholders and team members don’t know where to find the documents or don’t know how to access them, it’s as though they don’t exist.

The CompTIA Project+ objectives highlight the following knowledge management tools: intranet sites, Internet sites, wiki pages, vendor knowledge bases, and collaboration tools. Let’s take a brief look at each.

Intranet and Internet Sites Intranet sites are internal to the organization and can be accessed only by employees (or authorized personnel) within the organization. They can provide communication mechanisms...