Book Image

After Action Review: Continuous Improvement Made Easy

By : Artie Mahal
Book Image

After Action Review: Continuous Improvement Made Easy

By: Artie Mahal

Overview of this book

Even if we're not consciously aware of it, we're constantly seeking improvement. This continual quest for improvement begins when you start differentiating between "what was" and "what could be." Through this book, you’ll learn how to apply both informal and formal continuous improvement approaches to reflect upon and analyze your individual work or the work of your team. The book begins by covering the basic facilitation skills that you'll need to conduct an AAR. These skills include active listening, questioning, information gathering and analysis, managing group dynamics, and more. You'll dive deep into the AAR technique and explore all its aspects in detail including its value proposition and frameworks. As you progress through the book, you'll explore the informal and formal approaches to AAR and understand the situations where each can be used. By the end of the book, you’ll be able to apply this technique and its fundamentals to assess the improve the outcome of your project you undertake or a life event.
Table of Contents (8 chapters)

Introduction

From the beginning of time, humans have survived and thrived by learning from their experiences — both good and bad — and then tweaked their actions for better results next time. This continual quest for improvement stems from the difference between “what was” and “what could be possible.”

Even if we’re not consciously aware of it, we’re constantly seeking improvement in this very same way. If we turn to this analysis in a more intentional and methodical way, with an eye towards continuous improvement, then next time around the outcomes can be more rewarding and desirable.

Through this art and science of applying learned knowledge, humans have advanced through innovation and invention. This same improvement mentality has led us from good to better in our products, our goods, our services, our processes, and just about everything we do, use, or create. This process is called continuous improvement (CI). Every...