Book Image

After Action Review: Continuous Improvement Made Easy

By : Artie Mahal
Book Image

After Action Review: Continuous Improvement Made Easy

By: Artie Mahal

Overview of this book

Even if we're not consciously aware of it, we're constantly seeking improvement. This continual quest for improvement begins when you start differentiating between "what was" and "what could be." Through this book, you’ll learn how to apply both informal and formal continuous improvement approaches to reflect upon and analyze your individual work or the work of your team. The book begins by covering the basic facilitation skills that you'll need to conduct an AAR. These skills include active listening, questioning, information gathering and analysis, managing group dynamics, and more. You'll dive deep into the AAR technique and explore all its aspects in detail including its value proposition and frameworks. As you progress through the book, you'll explore the informal and formal approaches to AAR and understand the situations where each can be used. By the end of the book, you’ll be able to apply this technique and its fundamentals to assess the improve the outcome of your project you undertake or a life event.
Table of Contents (8 chapters)

Facilitation

While the term can have many meanings, facilitation is the art and craft of enabling individuals and groups to discuss issues and opportunities around a shared objective and develop agreed strategies for a common direction.

In addition to meetings, facilitation also includes enabling people to learn through transfer of knowledge and training in specific skills by a subject matter expert. The person skilled in facilitation is call a Facilitator. The method for creating agendas, conducting research, and facilitating sessions to deliver planned outputs and outcomes is referred to as the Facilitation Process.

The facilitation process uses a variety of frameworks, methods, techniques, and tools. Skilled facilitators use a combination of these tools along with several other methods that include managing group dynamics, managing the time and process, and leading the sessions to successful conclusions.

Some of these tools are general in nature and applicable to many...