Book Image

After Action Review: Continuous Improvement Made Easy

By : Artie Mahal
Book Image

After Action Review: Continuous Improvement Made Easy

By: Artie Mahal

Overview of this book

Even if we're not consciously aware of it, we're constantly seeking improvement. This continual quest for improvement begins when you start differentiating between "what was" and "what could be." Through this book, you’ll learn how to apply both informal and formal continuous improvement approaches to reflect upon and analyze your individual work or the work of your team. The book begins by covering the basic facilitation skills that you'll need to conduct an AAR. These skills include active listening, questioning, information gathering and analysis, managing group dynamics, and more. You'll dive deep into the AAR technique and explore all its aspects in detail including its value proposition and frameworks. As you progress through the book, you'll explore the informal and formal approaches to AAR and understand the situations where each can be used. By the end of the book, you’ll be able to apply this technique and its fundamentals to assess the improve the outcome of your project you undertake or a life event.
Table of Contents (8 chapters)

Public speaking

This is an enormous topic with hundreds of ideas and equal number of books available. Here I am outlining some basic yet effective speaking considerations that have worked for me every time.

Learn to listen

Most people have poor listening skills. When someone is talking to us, we start thinking about what we are going to say next. The Listening Ladder described earlier in this chapter should be consciously kept in mind when engaging with anyone in any situation.

Understand your audience

Before any speaking engagement, work with your sponsor to understand who would be the participants and what is important to them. Are there any hot spots you should avoid? Any topics that might be particularly sensitive to this crowd? Also, determine what kind of outcomes the audience would consider successful. Calibrate your goals to their expectations.

Structure your message

Craft the essence of your message and review it with your sponsor, to make certain it meets...