Book Image

After Action Review: Continuous Improvement Made Easy

By : Artie Mahal
Book Image

After Action Review: Continuous Improvement Made Easy

By: Artie Mahal

Overview of this book

Even if we're not consciously aware of it, we're constantly seeking improvement. This continual quest for improvement begins when you start differentiating between "what was" and "what could be." Through this book, you’ll learn how to apply both informal and formal continuous improvement approaches to reflect upon and analyze your individual work or the work of your team. The book begins by covering the basic facilitation skills that you'll need to conduct an AAR. These skills include active listening, questioning, information gathering and analysis, managing group dynamics, and more. You'll dive deep into the AAR technique and explore all its aspects in detail including its value proposition and frameworks. As you progress through the book, you'll explore the informal and formal approaches to AAR and understand the situations where each can be used. By the end of the book, you’ll be able to apply this technique and its fundamentals to assess the improve the outcome of your project you undertake or a life event.
Table of Contents (8 chapters)

Presenting

The subject of presentations can be lengthy and make for a very large chapter. In this section, my objective is to provide some basic presentation concepts and techniques that a facilitator should be aware of and use effectively.

  • Material organization. Based on the topic to be covered, organize your material using the Four W’s: What is the topic of focus? Why am I giving this presentation? Who is the audience? What is in it for them? It may help to think about the outcome you expect from the presentation and then work through the four W’s.
  • Delivery framework. There is an old saying about presentations: Tell them what you are going to tell them; tell them; and then tell them what you told them. This is a basic three-part framework. First, know your subject well and succinctly describe your topic to the audience to get them interested in what is about to be delivered to them. “Whet their appetite” using an attention grabber. Then deliver...