Book Image

After Action Review: Continuous Improvement Made Easy

By : Artie Mahal
Book Image

After Action Review: Continuous Improvement Made Easy

By: Artie Mahal

Overview of this book

Even if we're not consciously aware of it, we're constantly seeking improvement. This continual quest for improvement begins when you start differentiating between "what was" and "what could be." Through this book, you’ll learn how to apply both informal and formal continuous improvement approaches to reflect upon and analyze your individual work or the work of your team. The book begins by covering the basic facilitation skills that you'll need to conduct an AAR. These skills include active listening, questioning, information gathering and analysis, managing group dynamics, and more. You'll dive deep into the AAR technique and explore all its aspects in detail including its value proposition and frameworks. As you progress through the book, you'll explore the informal and formal approaches to AAR and understand the situations where each can be used. By the end of the book, you’ll be able to apply this technique and its fundamentals to assess the improve the outcome of your project you undertake or a life event.
Table of Contents (8 chapters)

CHAPTER 3
Informal After Action Review

The following template is worded in a manner that facts can be expressed honestly without offending anyone or pointing fingers at anyone. To apply this technique, the facilitator prompts the participants to address these key questions:

  • What was planned?
  • What actually occurred? (Remember to look at facts and not judgments.)
  • What went well and why?
  • What can be improved and how?