Book Image

After Action Review: Continuous Improvement Made Easy

By : Artie Mahal
Book Image

After Action Review: Continuous Improvement Made Easy

By: Artie Mahal

Overview of this book

Even if we're not consciously aware of it, we're constantly seeking improvement. This continual quest for improvement begins when you start differentiating between "what was" and "what could be." Through this book, you’ll learn how to apply both informal and formal continuous improvement approaches to reflect upon and analyze your individual work or the work of your team. The book begins by covering the basic facilitation skills that you'll need to conduct an AAR. These skills include active listening, questioning, information gathering and analysis, managing group dynamics, and more. You'll dive deep into the AAR technique and explore all its aspects in detail including its value proposition and frameworks. As you progress through the book, you'll explore the informal and formal approaches to AAR and understand the situations where each can be used. By the end of the book, you’ll be able to apply this technique and its fundamentals to assess the improve the outcome of your project you undertake or a life event.
Table of Contents (8 chapters)

CHAPTER 4
Formal After Action Review

Typically, the formal After Action Review method is used for activities with larger scope. This can include construction projects, product launches, new legislation rollouts, or new public or private industry programs.

In Information Technology, the after action review process is sometimes called the Post Implementation Review. Likewise, depending upon the nature of the industry or profession, the concept of After Action Review may be referred to by a different name. Sometimes, the term “conducting a Post Mortem” is used. This implies that the activity-in-focus will be “dissected” to understand what happened and what can be learned from it.

In this guide, I provide a generic method that can be customized to suit a specific need. Unlike the Informal AAR where some light knowledge and experience of facilitation and brainstorming could suffice, in the formal AAR, an experienced facilitator is needed to help design...