Book Image

After Action Review: Continuous Improvement Made Easy

By : Artie Mahal
Book Image

After Action Review: Continuous Improvement Made Easy

By: Artie Mahal

Overview of this book

Even if we're not consciously aware of it, we're constantly seeking improvement. This continual quest for improvement begins when you start differentiating between "what was" and "what could be." Through this book, you’ll learn how to apply both informal and formal continuous improvement approaches to reflect upon and analyze your individual work or the work of your team. The book begins by covering the basic facilitation skills that you'll need to conduct an AAR. These skills include active listening, questioning, information gathering and analysis, managing group dynamics, and more. You'll dive deep into the AAR technique and explore all its aspects in detail including its value proposition and frameworks. As you progress through the book, you'll explore the informal and formal approaches to AAR and understand the situations where each can be used. By the end of the book, you’ll be able to apply this technique and its fundamentals to assess the improve the outcome of your project you undertake or a life event.
Table of Contents (8 chapters)

Approach

Workshop session plan

The project manager/team leader in collaboration with the sponsor of the Activity-in-Focus is in charge of the AAR process.

  1. Establish the AAR objective. Identify the description and scope of activity for which an AAR is to be conducted. The activity can be a factory has been built, a new product has been launched, governmental legislation has been instituted, a computer system has been rolled out, or a disaster such as a hurricane has to be assessed for post-event situation.
  2. Identify and engage a facilitator (internal or external). A qualified and experienced neutral facilitator should be preferred. The facilitator does not have to be a subject matter expert, but needs to know enough about the business area of the Activity-in-Focus from the facilitation point of view.
  3. Review the plan of the Activity-in-Focus. Determine what was planned and what actually occurred.
  4. Identify the participants. All stakeholders who had direct involvement...