Book Image

Practical Change Management for IT Projects

By : Emily Carr
Book Image

Practical Change Management for IT Projects

By: Emily Carr

Overview of this book

Table of Contents (12 chapters)
Practical Change Management for IT Projects
About the Author
About the Reviewers

Writing good communication

Writing good communication is a skill that requires a lot of practice. As you write about the change, think about who your audience is, what they want to know, and what you need them to do.



I also strongly recommend that you always have someone else review your communication before you send anything out. No matter how long you've been writing professional communication, it is always a good idea to have another person read your work before you hit "send."

The following are ten tips and tricks to help you write strong communication:

  • Don't assume. I'm starting with one of my favorite pieces of advice. You can never assume that your audience knows what you know. Be clear, explain all key concepts, and include all relevant details.

  • Keep it simple. Some people think that the more complex a communication is, the more impressive it seems. All a complex message will do is confuse your audience. Keep the message simple and concise.

  • Don't use jargon. Avoid jargon,...