Book Image

Practical Change Management for IT Projects

By : Emily Carr
Book Image

Practical Change Management for IT Projects

By: Emily Carr

Overview of this book

Table of Contents (12 chapters)
Practical Change Management for IT Projects
About the Author
About the Reviewers

Chapter 6. Using Training to Prepare Your Stakeholders

By the end of this chapter, you will be able to:

  • Define different types of training

  • Identify the groups that need to be trained

  • Gather training input from all relevant teams

  • Build training development and delivery plans

  • Develop training evaluations

  • Create a training sustainability plan

We are now ready to look at the last Pillar of Change: training.

When people think about Change Management, training is one of the first activities that come to mind. Training is one of the most visible aspects of a Change Management program. It also requires some of the most detailed and structured planning and execution.

The steps required to plan and deliver a robust training program could fill an entire book. Therefore, this chapter is designed to help you develop a high-level training strategy. By completing the exercises throughout the chapter, you will create a clear direction for your training program. This direction can then be broken down into more detailed...