Book Image

Practical Change Management for IT Projects

By : Emily Carr
Book Image

Practical Change Management for IT Projects

By: Emily Carr

Overview of this book

Table of Contents (12 chapters)
Practical Change Management for IT Projects
About the Author
About the Reviewers

Gathering training input

On most projects, it's not possible for one person to determine all of the topics that require training.



You will need to work with people and teams across the project and company to gather training input.

Before you reach out to others, you should gather all of the information you already have. Begin by looking at the Change Impact Analysis you conducted in Chapter 4, Managing Your Stakeholders. The process and technology impacts that you identified serve as a good starting point for creating a list of training topics.

Once you have the change impact analysis in front of you, fill out the following template to organize the impacts into training topics. I have filled out the first line as an example. Notice that multiple related impacts can be formed into one training topic.

Change impacts

Training topic

The Purchasing department will need to:

  • Select preferred vendors

  • Arrange for better pricing

  • Negotiate better payment deals

Negotiating skills for purchasers...