Whatever happened to the IT Manager from Acme Corporation? When we last saw him, he was worried that the people in his organization weren't ready to make the change from UBuy to We Shop. To mitigate the risks he identified, the IT Manager decided to sit down and create a Change Management plan.
He picked up a book called Practical Change Management: Driving Organizational Change on IT Projects, and worked his way through the exercises. When he was done, he took all of the templates he had completed and put them together. He was pleased to discover that he had made a good start on creating a Change Management plan that would help the employees at Acme accept that the way they did purchasing was changing, and enable them to adopt the new We Shop technology.