Book Image

The Manager's Guide to Mediating Conflict

By : Alison J Love
Book Image

The Manager's Guide to Mediating Conflict

By: Alison J Love

Overview of this book

Table of Contents (10 chapters)

How to sustain an agreement


A one day meditation session can often achieve great things. In some cases, dependent on the issues and how far the parties are able to move or achieve understanding and reconciliation, the parties can resolve things fully during the day. If so, you go away with some confidence that the agreement will be sustained and that the parties will co-exist in a better way than before. However, in other cases the agreement reached at the end of the mediation session may only be the start of a journey and one or both of the parties will have to work hard to change the way they behave and sustain this. Also, if one or sometimes even both of the parties struggle to keep to the agreement, it may be difficult to restore trust and things may start to unravel again. There are a number of things that you (and in some cases others) can do to try to support the parties following the mediation where this is necessary:

  • Build in a review mechanism to the agreement: This is of course...