Book Image

The Manager's Guide to Mediating Conflict

By : Alison J Love
Book Image

The Manager's Guide to Mediating Conflict

By: Alison J Love

Overview of this book

Table of Contents (10 chapters)

About the Author

Alison Love has over 30 years of practical experience as an HR practitioner, employment lawyer, and a business leader. Prior to qualifying as a solicitor, she spent 8 years as an HR practitioner in the public, retail, and consumer finance sectors. This, combined with her skills and experience as a workplace mediator, has given Alison a unique understanding of the dynamics of workplace issues and an ability to successfully facilitate parties in identifying solutions. Having witnessed the limitations of the legal process and the benefits and power of mediation, Alison has firsthand experience of demonstrating that workplace mediation provides a better way to resolve conflict in the workplace in the vast majority of cases. Alison is passionate about sharing her knowledge and making mediation the first choice in resolving workplace disputes.

Alison currently runs her own business (Alison Love Limited) which provides workplace mediation and dispute resolution services, including mediation, associated training, and executive coaching.

Alison lives in Wales with her husband, two sons, and Jaffa the dog, where she can often be found walking Jaffa or pursuing her interest in photography. Alison also enjoys travelling, live music, and the occasional mad cycling challenge.