In the previous chapter, we learned how to apply design thinking to gamification. In order to accomplish the business objectives, we collected and analyzed data, generated and shortlisted relevant ideas, built rapid prototypes as the working models, solicited user feedback, and went through multiple iterations to refine the output. This reinforces the confidence to gear up towards actual implementation.
In this chapter, we will cover:
How to go about a pilot implementation
How to measure and monitor outcomes
What the considerations are to keep in mind before scaling from pilot to full-blown implementation