In this concluding chapter, we learned how to sustain outcomes by providing a value to the user that is perceived as most important by them. We learned a few strategies that could aid users to adopt the system better. We also explored the future of enterprise gamification, envisioning a wide variety of forthcoming possibilities, both in the context of near- and long-term.
Let's do a quick round-up of what we covered in the book:
We started off by understanding the need for employee engagement and how gamification could potentially help in accelerating the engagement levels
We went on to appreciate how gamification can be put in action within enterprise business processes and achieve the business objectives
Then we took a strategic approach to gamification and validated the business case for its applicability by coalescing the business objectives and the user objectives
We saw how design thinking processes could be effectively applied towards designing a gamification system