Book Image

Microsoft Dynamics AX Implementation Guide

By : Yogesh Kasat, JJ Yadav
Book Image

Microsoft Dynamics AX Implementation Guide

By: Yogesh Kasat, JJ Yadav

Overview of this book

Microsoft Dynamics AX is Enterprise Resource Planning (ERP) software that supports multi-site operations across various countries, providing international processing within the company. It is an ERP solution with a lot of features and functionality, and it provides support across the fields of financial, distribution, supply chain, project, customer relationship, HR, and field service management. This book is all about simplifying the overall implementation process of Dynamics AX. The purpose of this book is to help IT managers and solution architects implement Dynamics AX to increase the success rate of Dynamics AX projects. This all-in-one guide will take you through an entire journey of a Dynamics AX implementation, ensuring you avoid commonly-made mistakes during implementation. You’ll begin with the installation of Dynamics AX and the basic requirements. Then, you’ll move onto data migration, reporting, functional and technical design, configuration, and performance tuning. By the end of the book, you will know how to plan and execute Dynamics AX right, on your first attempt, using insider industry knowledge and best practices.
Table of Contents (23 chapters)
Microsoft Dynamics AX Implementation Guide
About the Author
About the Author
About the Reviewers
Testing and Training

Initial stabilization

Now that you are live, the first few weeks—usually until the first month-end close—are going to be long weeks. During the initial stabilization period, it is important to ensure that the business is not hurting due to system issues. Communication is most critical, and investments in your support plan will pay off now by handling the communication to all stakeholders effectively.

As part of the initial stabilization process, you should be prepared to handle the prioritization of issues, management of bug fixes (along with their deployment into production), as well as transitioning support to the business by building a repository of FAQ's that they can begin to manage. The following sections walk through these key components of stabilization.

Triage and prioritization

Regularly triage the open issues with the business and IT. Prioritize issues and provide due dates. Communication is a very important part of this process:

  • Limiting the noise: Very often, there is more noise...