Once the system is stable enough, it is time to review the opportunities for taking the business to the next level. The initial implementation is phase one of the project and you may not see the direct ROI by just going live. Many times, the initial impetus of a new ERP system is risk avoidance of using a non-supported platform. Many business process improvement initiatives would have to be taken up once you have the foundation in place, and these would result in true ROI from the Dynamics AX project.
A PIR is useful for the following reasons:
It identifies the unused potential of your Dynamics AX investments
It helps in ascertaining what could be (or could have been) done better
It helps in discover training opportunities
PIR is important for the analysis of the business pain points, such as implementation issue, product gap, or process issues
It provides opportunities for performance improvements
PIR gets the business team re-engaged
With...