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  • Book Overview & Buying Mastering JIRA 7
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Mastering JIRA 7

Mastering JIRA 7 - Second Edition

By : Ravi Sagar
4.3 (3)
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Mastering JIRA 7

Mastering JIRA 7

4.3 (3)
By: Ravi Sagar
Buy this Book

Overview of this book

Atlassian JIRA 7 is an enterprise issue tracker system. One of its key strengths is its ability to adapt to the needs of an organization, ranging from building software products to managing your support issues. This book provides a comprehensive explanation covering all three components of JIRA 7, such as JIRA Software, JIRA Core, and Jira Service Desk. It shows you how to master the key functionalities of JIRA and its customizations and useful add-ons, and is packed with real-world examples and use cases. You will first learn how to plan for a JIRA 7 installation and fetch data. We cover JIRA reports in detail, which will help you analyze your data effectively. You can add additional features to your JIRA application by choosing one of the already built-in add-ons or building a new one to suit your needs. Then you'll find out about implementing Agile methodologies in JIRA by creating Scrum and Kanban boards. We'll teach you how to integrate your JIRA Application with other tools such as Confluence, SVN, Git, and more, which will help you extend your application. Finally, we'll explore best practices and troubleshooting techniques to help you find out what went wrong and understand how to fix it.
Table of Contents (19 chapters)
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Preface
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Preface
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What this book covers
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What you need for this book
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Who this book is for
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Conventions
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Reader feedback
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Customer support
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1
1. Planning Your JIRA Installation
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1. Planning Your JIRA Installation
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What is new in JIRA 7?
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Planning your JIRA installation
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System requirements
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Setting up the MySQL database
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The JIRA setup wizard
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JIRA directory structure, startup/shutdown scripts, and log files
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Planning your upgrade
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Updating JIRA add-ons
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Applications, uses, and examples
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JIRA core concepts
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Summary
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2. Searching in JIRA
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2. Searching in JIRA
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The Issue Navigator window
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Searching the issues
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Filters and subscriptions
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Introduction to JQL
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Browser shortcuts
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Exporting issues in Excel, RSS, XML, and JSON
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Bulk editing
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Summary
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3. Reporting – Using Charts to Visualize the Data
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3. Reporting – Using Charts to Visualize the Data
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Project reports
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Configuring and sharing dashboards
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Gadgets for reporting purposes
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Using add-on charts to visualize data
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Summary
4
4. Customizing JIRA for Test Management
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4. Customizing JIRA for Test Management
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What is test management?
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Creating issue types for test campaigns and test cases
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Customizing the workflow for changes in transitions
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Capturing additional data from users on state transitions
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Learning how to make certain fields mandatory only for a test campaign
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Limiting the project visibility to certain groups and individuals
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Learn how to hide a specific issue from the user within a project
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Versions and components
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Summary
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5. Understanding Zephyr and its Features
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5. Understanding Zephyr and its Features
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Installing the Zephyr plugin
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Zephyr terminology
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Starting to use Zephyr
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Summary
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6. Sample Implementation of Use Cases
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6. Sample Implementation of Use Cases
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Gathering requirements
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Preparing the JIRA configuration document
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Setting up JIRA for helpdesk/support tickets
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Setting up JIRA for requirement management
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Setting up JIRA for bug tracking
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Changes in the customizations
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Summary
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7. User Management, Groups, and Project Roles
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7. User Management, Groups, and Project Roles
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User and group management
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Working with project roles
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Types of administrators
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Summary
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8. Configuring JIRA User Directories to Connect with LDAP, Crowd, and JIRA User Server
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8. Configuring JIRA User Directories to Connect with LDAP, Crowd, and JIRA User Server
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Authentication mechanism in JIRA
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Allowing other applications to connect to JIRA
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Synchronizing user and group information
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Summary
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9. JIRA Add-On Development and Leveraging the REST API
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9. JIRA Add-On Development and Leveraging the REST API
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Setting up the Atlassian plugin SDK
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Installing the Atlassian SDK on Windows
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Creating the helloworld plugin
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Setting up the Eclipse IDE
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Leveraging the JIRA REST API
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Summary
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10. Importing and Exporting Data in JIRA and Migrating Configuration
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10. Importing and Exporting Data in JIRA and Migrating Configuration
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The backup system
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Restoring the system utility
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Project Import utility
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External system import using CSV
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Migrate JIRA configurations using the Configuration Manager add-on
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Summary
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11. Working with Agile Boards in JIRA Software
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11. Working with Agile Boards in JIRA Software
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Product overview – JIRA Software
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Scrum boards
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Kanban boards
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Managing multiple teams and projects using boards
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Summary
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12. JIRA Administration with ScriptRunner and the CLI Add-on
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12. JIRA Administration with ScriptRunner and the CLI Add-on
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Installing ScriptRunner
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Installing JIRA CLI
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Summary
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13. Database Access
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13. Database Access
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JIRA's database schema
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Accessing MySQL
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Accessing PostgreSQL
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User table
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The jiraissue table
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The customfield table
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The customfieldvalue table
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Some useful SQL queries
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Summary
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14. Customizing Look, Feel, and Behavior
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14. Customizing Look, Feel, and Behavior
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Adding your own CSS
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Adding JavaScript to show/hide field
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Velocity templates
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Summary
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15. Implementing JIRA Service Desk
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15. Implementing JIRA Service Desk
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Product overview – JIRA Service Desk?
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Installing JIRA Service Desk
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Summary
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16. Integrating JIRA with Common Atlassian Applications and Other Tools
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16. Integrating JIRA with Common Atlassian Applications and Other Tools
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JIRA with the Subversion plugin
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JIRA with Bitbucket and GitHub
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JIRA with other Git repositories
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JIRA with Confluence
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Summary
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17. JIRA Best Practices
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17. JIRA Best Practices
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A word of caution before modifying default schemes and configurations
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The JIRA customization process
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Using project context to assign different options in multiple projects
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Creating too many custom fields – A factor in slow performance
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Choosing a custom field type wisely
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Defining permissions
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JIRA's Audit Log
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Adding the announcement banner
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Adding an introduction
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Performing regular indexing
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Final tips
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Summary
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18. Troubleshooting JIRA
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18. Troubleshooting JIRA
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Atlassian support
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Common configuration issues
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Increasing memory
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Integrity Checker
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Summary

What is new in JIRA 7?

The much awaited JIRA 7 was released in October 2015 and it is now offered in three different application variants:

  • JIRA Core
  • JIRA Software
  • JIRA Service Desk

Let us discuss each one of them separately.

JIRA Core

This comprises of the base application of JIRA that you might be familiar with, of course with some new features. JIRA Core is a simplified version of JIRA features that we have been using up until the 6.x versions.

JIRA Software

This comprises of all the features of JIRA Core and JIRA Agile. From JIRA 7 onwards, JIRA Agile will no longer be offered as an add-on. You will not be able to install JIRA Agile from the marketplace.

JIRA Service Desk

This comprises of all the features of JIRA Core and JIRA Service Desk. Just like JIRA Software, JIRA Service Desk will no longer be offered as an add-on and you cannot install it from the marketplace.

This split of applications was done by Atlassian, keeping in mind the usage of JIRA in various organizations across the globe, and it makes it very simple for the companies to choose the right application suitable for their needs. However, it doesn't mean that all three applications (JIRA Core, JIRA Agile, and JIRA Service Desk) can't be used on the same instance. You can certainly buy JIRA Software and later install the JIRA Service Desk application on it.

Apart from this split, JIRA 7 brings new features such as Release Hub, with real-time status of the versions, an improved sidebar where you can add your own shortcuts, better reporting, and visibility of development tools. We will discuss and highlight these improvements in the relevant chapters in this book.

In this book, we will install JIRA Software that comes in-built with JIRA Agile, and later we will install JIRA Service Desk on top of it.

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