Book Image

Mastering JIRA 7 - Second Edition

By : Ravi Sagar
Book Image

Mastering JIRA 7 - Second Edition

By: Ravi Sagar

Overview of this book

Atlassian JIRA 7 is an enterprise issue tracker system. One of its key strengths is its ability to adapt to the needs of an organization, ranging from building software products to managing your support issues. This book provides a comprehensive explanation covering all three components of JIRA 7, such as JIRA Software, JIRA Core, and Jira Service Desk. It shows you how to master the key functionalities of JIRA and its customizations and useful add-ons, and is packed with real-world examples and use cases. You will first learn how to plan for a JIRA 7 installation and fetch data. We cover JIRA reports in detail, which will help you analyze your data effectively. You can add additional features to your JIRA application by choosing one of the already built-in add-ons or building a new one to suit your needs. Then you'll find out about implementing Agile methodologies in JIRA by creating Scrum and Kanban boards. We'll teach you how to integrate your JIRA Application with other tools such as Confluence, SVN, Git, and more, which will help you extend your application. Finally, we'll explore best practices and troubleshooting techniques to help you find out what went wrong and understand how to fix it.
Table of Contents (25 chapters)
Mastering JIRA 7 - Second Edition
About the Author
About the Reviewer

Updating JIRA add-ons

JIRA has a lot of add-ons that can be installed from the marketplace. Add-ons extend the functionalities of JIRA. There are a lot of good add-ons available from Atlassian and other providers. Due to the rapid development in JIRA, this could be a new feature development. To fix bugs, these providers keep on releasing version updates of their add-ons. It's a good idea to update these add-ons from time to time. However, it's recommended to test the upgrades first on your staging environment.

Go to the Manage Add-ons section to check for the updates that are available for your add-ons. The built-in notifications in JIRA will also let you know whenever there is an update available for an add-on. However, these updates should ideally be performed on a test environment first, that is, ideally a staging server identical to your production environment.

Only if the new version of the add-on works on your staging environment will you be able to update it on your production environment. Try using one of the following methods to update the add-ons described:

  • Updating an add-on to a new version

  • Updating all add-ons

  • Updating an add-on by uploading a file

  • Enabling automatic add-on updates


The detailed steps to update the add-ons can be found at

We recommend updating the add-ons one by one. There might be an issue in updating all the add-ons simultaneously. Also, you might not know which add-on update caused this problem.

The JIRA add-ons compatibility matrix

As a good practice, always keep track of all the add-ons currently installed, their current version, their compatibility with currently installed JIRA, and any known issues.

Before you plan to update any add-on, always update the compatibility matrix:


Installed version

Paid or free

Compatible with JIRA 6.3.6?


JIRA Agile




Clone Plus Plugin




JIRA Suite Utilities




There are a lot of add-ons available on the Atlassian marketplace, but don't install too many add-ons for no reason. If you are looking for a new feature in JIRA, which is provided as an add-on, always check for how many people are using it by verifying the download count; there is also a user rating that will give you a good idea about this add-on. If you decide to purchase an add-on, then check the provider as well.