Book Image

Mastering JIRA 7 - Second Edition

By : Ravi Sagar
Book Image

Mastering JIRA 7 - Second Edition

By: Ravi Sagar

Overview of this book

Atlassian JIRA 7 is an enterprise issue tracker system. One of its key strengths is its ability to adapt to the needs of an organization, ranging from building software products to managing your support issues. This book provides a comprehensive explanation covering all three components of JIRA 7, such as JIRA Software, JIRA Core, and Jira Service Desk. It shows you how to master the key functionalities of JIRA and its customizations and useful add-ons, and is packed with real-world examples and use cases. You will first learn how to plan for a JIRA 7 installation and fetch data. We cover JIRA reports in detail, which will help you analyze your data effectively. You can add additional features to your JIRA application by choosing one of the already built-in add-ons or building a new one to suit your needs. Then you'll find out about implementing Agile methodologies in JIRA by creating Scrum and Kanban boards. We'll teach you how to integrate your JIRA Application with other tools such as Confluence, SVN, Git, and more, which will help you extend your application. Finally, we'll explore best practices and troubleshooting techniques to help you find out what went wrong and understand how to fix it.
Table of Contents (25 chapters)
Mastering JIRA 7 - Second Edition
About the Author
About the Reviewer

Applications, uses, and examples

The ability to customize JIRA is what makes it popular among various companies who use it. There are various applications of JIRA:

  • Defect/bug tracking

  • Change requests

  • Helpdesk/support tickets

  • Project management

  • Test case management

  • Requirements management

  • Process management

Let's take a look at the implementation of test case management:

  • Issue types:

    • Test campaign: This will be the standard issue type

    • Test case: This will be a subtask

  • Workflow for test campaign:

  • New States:

    • Published

    • UnderExecution

  • Condition:

    • A test campaign will only pass when all the test cases are passed

    • Only the reporter can move this test campaign to Closed

  • Post-function:

    • When the test campaign is closed, send an e-mail to everyone in a particular group

  • Workflow for a test case:

  • New states:

    • Blocked

    • Passed

    • Failed

    • In Review

  • Condition:

    • Only the assigned user can move the test case to the Passed state

  • Post-function:

    • When the test case is moved to the Failed state, change the issue priority to major

  • Custom fields:




Field configuration


Select List

Customer Name

Select List

Steps to Reproduce

Text area


Expected input

Text area


Expected output

Text area



Text area


Text area

Campaign Type

Select List







Backward compatibility

Certification with baseline

Automation Status

Select List



Partially automatic