Book Image

Mastering JIRA 7 - Second Edition

By : Ravi Sagar
Book Image

Mastering JIRA 7 - Second Edition

By: Ravi Sagar

Overview of this book

Atlassian JIRA 7 is an enterprise issue tracker system. One of its key strengths is its ability to adapt to the needs of an organization, ranging from building software products to managing your support issues. This book provides a comprehensive explanation covering all three components of JIRA 7, such as JIRA Software, JIRA Core, and Jira Service Desk. It shows you how to master the key functionalities of JIRA and its customizations and useful add-ons, and is packed with real-world examples and use cases. You will first learn how to plan for a JIRA 7 installation and fetch data. We cover JIRA reports in detail, which will help you analyze your data effectively. You can add additional features to your JIRA application by choosing one of the already built-in add-ons or building a new one to suit your needs. Then you'll find out about implementing Agile methodologies in JIRA by creating Scrum and Kanban boards. We'll teach you how to integrate your JIRA Application with other tools such as Confluence, SVN, Git, and more, which will help you extend your application. Finally, we'll explore best practices and troubleshooting techniques to help you find out what went wrong and understand how to fix it.
Table of Contents (25 chapters)
Mastering JIRA 7 - Second Edition
Credits
About the Author
Acknowledgements
About the Reviewer
www.PacktPub.com
Preface

Chapter 10.  Importing and Exporting Data in JIRA and Migrating Configuration

The data stored in JIRA is quite critical for companies, and JIRA administrators should make sure that regular backups of data are taken. In fact, it should be policy to take backups. In this chapter, we will discuss how to perform regular backups in JIRA and where these backups are stored. Most importantly, we will also discuss how to restore these backups.

There are a lot of other tools that are used in companies; tools such as Mantis and Bugzilla are quite popular bug trackers. When you move to JIRA, it would be great if your existing issues were migrated from these tools to JIRA, but migrating can be a complex task. JIRA comes with some tools to import data from external tools; however, JIRA has a powerful feature that also imports issues from plain CSV files. With proper planning, data from any tool can be exported into CSV, and from CSV it can be imported into JIRA. We will also understand how to use the...