Book Image

Mastering JIRA 7 - Second Edition

By : Ravi Sagar
Book Image

Mastering JIRA 7 - Second Edition

By: Ravi Sagar

Overview of this book

Atlassian JIRA 7 is an enterprise issue tracker system. One of its key strengths is its ability to adapt to the needs of an organization, ranging from building software products to managing your support issues. This book provides a comprehensive explanation covering all three components of JIRA 7, such as JIRA Software, JIRA Core, and Jira Service Desk. It shows you how to master the key functionalities of JIRA and its customizations and useful add-ons, and is packed with real-world examples and use cases. You will first learn how to plan for a JIRA 7 installation and fetch data. We cover JIRA reports in detail, which will help you analyze your data effectively. You can add additional features to your JIRA application by choosing one of the already built-in add-ons or building a new one to suit your needs. Then you'll find out about implementing Agile methodologies in JIRA by creating Scrum and Kanban boards. We'll teach you how to integrate your JIRA Application with other tools such as Confluence, SVN, Git, and more, which will help you extend your application. Finally, we'll explore best practices and troubleshooting techniques to help you find out what went wrong and understand how to fix it.
Table of Contents (25 chapters)
Mastering JIRA 7 - Second Edition
About the Author
About the Reviewer

External system import using CSV

There are various issue tracking tools that have been available for many years on the market. There are tools such as Bugzilla, which is used primarily for bug tracking. There is another popular tool called Mantis that provides a good set of features, which again is used for bug tracking. Companies who are already using some of these tools and now want to move to JIRA can migrate their data using various importers provided by JIRA out of the box.

Follow these steps to perform the CSV import:

  1. Navigate to Administration | System | External System Import (Under IMPORT & EXPORT).

  2. You will get the list of various importers, as shown in the following screenshot:


    If you are using any of the tools mentioned in the previous screenshot, then you can try to import the data from your existing tool. There are also other import tools available that have been developed by third-party vendors. These can be downloaded from the Atlassian Marketplace. You can give them...