Book Image

Mastering JIRA 7 - Second Edition

By : Ravi Sagar
Book Image

Mastering JIRA 7 - Second Edition

By: Ravi Sagar

Overview of this book

Atlassian JIRA 7 is an enterprise issue tracker system. One of its key strengths is its ability to adapt to the needs of an organization, ranging from building software products to managing your support issues. This book provides a comprehensive explanation covering all three components of JIRA 7, such as JIRA Software, JIRA Core, and Jira Service Desk. It shows you how to master the key functionalities of JIRA and its customizations and useful add-ons, and is packed with real-world examples and use cases. You will first learn how to plan for a JIRA 7 installation and fetch data. We cover JIRA reports in detail, which will help you analyze your data effectively. You can add additional features to your JIRA application by choosing one of the already built-in add-ons or building a new one to suit your needs. Then you'll find out about implementing Agile methodologies in JIRA by creating Scrum and Kanban boards. We'll teach you how to integrate your JIRA Application with other tools such as Confluence, SVN, Git, and more, which will help you extend your application. Finally, we'll explore best practices and troubleshooting techniques to help you find out what went wrong and understand how to fix it.
Table of Contents (25 chapters)
Mastering JIRA 7 - Second Edition
About the Author
About the Reviewer

Chapter 17. JIRA Best Practices

JIRA can become cumbersome to manage when used by many users for different use cases, especially custom schemes that are shared among projects. Imagine a case where a project manager asks you to remove a certain custom field from one of his project's screens, but you accidentally remove it from other projects too. In this chapter, we will discuss the best practices JIRA administrators can employ to maintain their instances.

In this chapter, we will cover the following:

  • A word of caution before modifying default schemes and configurations

  • The JIRA customization process

  • Using project context to assign different options in multiple projects

  • Creating too many custom fields—a factor in slow performance

  • Choosing a custom field type wisely

  • Defining permissions

  • JIRA's Audit Log

  • Adding the announcement banner

  • Adding an introduction

  • Performing regular indexing

  • Final tips