Book Image

Mastering JIRA 7 - Second Edition

By : Ravi Sagar
Book Image

Mastering JIRA 7 - Second Edition

By: Ravi Sagar

Overview of this book

Atlassian JIRA 7 is an enterprise issue tracker system. One of its key strengths is its ability to adapt to the needs of an organization, ranging from building software products to managing your support issues. This book provides a comprehensive explanation covering all three components of JIRA 7, such as JIRA Software, JIRA Core, and Jira Service Desk. It shows you how to master the key functionalities of JIRA and its customizations and useful add-ons, and is packed with real-world examples and use cases. You will first learn how to plan for a JIRA 7 installation and fetch data. We cover JIRA reports in detail, which will help you analyze your data effectively. You can add additional features to your JIRA application by choosing one of the already built-in add-ons or building a new one to suit your needs. Then you'll find out about implementing Agile methodologies in JIRA by creating Scrum and Kanban boards. We'll teach you how to integrate your JIRA Application with other tools such as Confluence, SVN, Git, and more, which will help you extend your application. Finally, we'll explore best practices and troubleshooting techniques to help you find out what went wrong and understand how to fix it.
Table of Contents (25 chapters)
Mastering JIRA 7 - Second Edition
About the Author
About the Reviewer

Atlassian support

When you purchase JIRA, you are entitled to get official support from Atlassian, and they are quite responsive when you raise a support request. You can raise a support ticket with Atlassian when you are not able to find the solution yourself.

Atlassian Answers

We all learn from our experiences and it takes time to become an expert in a specific tool or technology. Atlassian has a great online community of fellow JIRA administrators and users. Here, they share knowledge with each other and also seek help. I recommend that, before raising a support ticket with Atlassian, you should always try to find the possible solution on the Atlassian Answers online portal, at

In this portal, you can see the questions that other users have posted. You can go through these questions and also respond to them, if you want to contribute and help others. Each question is usually marked with tags (such as jira, jira-administration, and confluence). You can click...