Book Image

Mastering JIRA 7 - Second Edition

By : Ravi Sagar
Book Image

Mastering JIRA 7 - Second Edition

By: Ravi Sagar

Overview of this book

Atlassian JIRA 7 is an enterprise issue tracker system. One of its key strengths is its ability to adapt to the needs of an organization, ranging from building software products to managing your support issues. This book provides a comprehensive explanation covering all three components of JIRA 7, such as JIRA Software, JIRA Core, and Jira Service Desk. It shows you how to master the key functionalities of JIRA and its customizations and useful add-ons, and is packed with real-world examples and use cases. You will first learn how to plan for a JIRA 7 installation and fetch data. We cover JIRA reports in detail, which will help you analyze your data effectively. You can add additional features to your JIRA application by choosing one of the already built-in add-ons or building a new one to suit your needs. Then you'll find out about implementing Agile methodologies in JIRA by creating Scrum and Kanban boards. We'll teach you how to integrate your JIRA Application with other tools such as Confluence, SVN, Git, and more, which will help you extend your application. Finally, we'll explore best practices and troubleshooting techniques to help you find out what went wrong and understand how to fix it.
Table of Contents (25 chapters)
Mastering JIRA 7 - Second Edition
About the Author
About the Reviewer

Customizing the workflow for changes in transitions

In any issue-tracking system, the issues will be created, then moved to the In Progress state, and finally Closed. This is the scenario of a simple workflow with three states: Open, In Progress, and Closed, which would only work in ideal cases, but in real-world cases, the workflows, that is, how the issue will move from one state to another, could be quite complex. For instance, sometimes you need to wait for some information from the client to act further on the issue; there could be a case when someone will review your task before closing. To incorporate such cases, we need the ability to modify these workflows.

Each company has its own processes and software models. In JIRA, it's possible to customize the workflow very easily. This is one of the most powerful features of JIRA. We can easily create new states and conditions. In this section, we will customize the workflow for a test campaign and a test case.

Workflow for a test campaign...