Book Image

Mastering JIRA 7 - Second Edition

By : Ravi Sagar
Book Image

Mastering JIRA 7 - Second Edition

By: Ravi Sagar

Overview of this book

Atlassian JIRA 7 is an enterprise issue tracker system. One of its key strengths is its ability to adapt to the needs of an organization, ranging from building software products to managing your support issues. This book provides a comprehensive explanation covering all three components of JIRA 7, such as JIRA Software, JIRA Core, and Jira Service Desk. It shows you how to master the key functionalities of JIRA and its customizations and useful add-ons, and is packed with real-world examples and use cases. You will first learn how to plan for a JIRA 7 installation and fetch data. We cover JIRA reports in detail, which will help you analyze your data effectively. You can add additional features to your JIRA application by choosing one of the already built-in add-ons or building a new one to suit your needs. Then you'll find out about implementing Agile methodologies in JIRA by creating Scrum and Kanban boards. We'll teach you how to integrate your JIRA Application with other tools such as Confluence, SVN, Git, and more, which will help you extend your application. Finally, we'll explore best practices and troubleshooting techniques to help you find out what went wrong and understand how to fix it.
Table of Contents (25 chapters)
Mastering JIRA 7 - Second Edition
About the Author
About the Reviewer

Chapter 6.  Sample Implementation of Use Cases

You have already learned about customization for test management by modifying JIRA's configuration as well as using the popular Zephyr add-on. This chapter will not repeat these configurations; rather, it will present sample data in order to create various use cases that can be implemented in JIRA. This chapter will cover the issue types usually required, the custom fields to add, and workflow examples.

The user can take these examples as a starting point to implement something similar in their company. In this chapter, we will understand how to start collecting the requirements, and the sample use cases mentioned can be leveraged further to customize JIRA specific to their requirements.

The topics covered are as follows:

  • Gathering requirements

  • Preparing the JIRA configuration document

  • Setting up JIRA for helpdesk/support tickets

  • Setting up JIRA for requirement management

  • Setting up JIRA for bug tracking

  • Changes in the customizations