Book Image

Mastering JIRA 7 - Second Edition

By : Ravi Sagar
Book Image

Mastering JIRA 7 - Second Edition

By: Ravi Sagar

Overview of this book

Atlassian JIRA 7 is an enterprise issue tracker system. One of its key strengths is its ability to adapt to the needs of an organization, ranging from building software products to managing your support issues. This book provides a comprehensive explanation covering all three components of JIRA 7, such as JIRA Software, JIRA Core, and Jira Service Desk. It shows you how to master the key functionalities of JIRA and its customizations and useful add-ons, and is packed with real-world examples and use cases. You will first learn how to plan for a JIRA 7 installation and fetch data. We cover JIRA reports in detail, which will help you analyze your data effectively. You can add additional features to your JIRA application by choosing one of the already built-in add-ons or building a new one to suit your needs. Then you'll find out about implementing Agile methodologies in JIRA by creating Scrum and Kanban boards. We'll teach you how to integrate your JIRA Application with other tools such as Confluence, SVN, Git, and more, which will help you extend your application. Finally, we'll explore best practices and troubleshooting techniques to help you find out what went wrong and understand how to fix it.
Table of Contents (25 chapters)
Mastering JIRA 7 - Second Edition
About the Author
About the Reviewer

Gathering requirements

As with any other software project, treat your JIRA customization as a project in itself. As a JIRA administrator, you should first meet all the stakeholders to understand how they want to use JIRA. This usually starts with a brainstorming session with all the teams' managers.

When you want to start customizing JIRA, always prepare a document to store all the configurations that are required. Even after implementation, if any further changes are required, you should still update this document. This also helps a new administrator take charge of the JIRA instance. When all the requirements are stored in the configuration document, then it is much easier to track the changes that were done in the system. If you already have a Confluence instance running, you can use it to create these documents, which can be accessed by all the stakeholders. Usually, people use Confluence along with JIRA to collaborate on documents and share information.