Book Image

Mastering JIRA 7 - Second Edition

By : Ravi Sagar
Book Image

Mastering JIRA 7 - Second Edition

By: Ravi Sagar

Overview of this book

Atlassian JIRA 7 is an enterprise issue tracker system. One of its key strengths is its ability to adapt to the needs of an organization, ranging from building software products to managing your support issues. This book provides a comprehensive explanation covering all three components of JIRA 7, such as JIRA Software, JIRA Core, and Jira Service Desk. It shows you how to master the key functionalities of JIRA and its customizations and useful add-ons, and is packed with real-world examples and use cases. You will first learn how to plan for a JIRA 7 installation and fetch data. We cover JIRA reports in detail, which will help you analyze your data effectively. You can add additional features to your JIRA application by choosing one of the already built-in add-ons or building a new one to suit your needs. Then you'll find out about implementing Agile methodologies in JIRA by creating Scrum and Kanban boards. We'll teach you how to integrate your JIRA Application with other tools such as Confluence, SVN, Git, and more, which will help you extend your application. Finally, we'll explore best practices and troubleshooting techniques to help you find out what went wrong and understand how to fix it.
Table of Contents (25 chapters)
Mastering JIRA 7 - Second Edition
About the Author
About the Reviewer

User and group management

JIRA is a web-based application used to track project issues that are assigned to people. The users to whom these issues will be assigned need to exist in the system. When JIRA is deployed in any organization, the first thing that should be done is gather the list of people who will be using this tool; hence, their accounts need to be created in JIRA. Each user will have their username and password unique to them; this allows them to log in to the system. JIRA has its own internal authentication mechanism as well as the ability to integrate with Lightweight Directory Access Protocol (LDAP).

Deciding upon the creation of user accounts

In large organizations where there is no license limit or where there is a need to create users regularly, as in the case of a customer care system, JIRA can be configured in two modes—public and private. If you want to enable signup, then configure JIRA in public mode and it will display a signup link on the user login screen. However...