Book Image

Mastering JIRA 7 - Second Edition

By : Ravi Sagar
Book Image

Mastering JIRA 7 - Second Edition

By: Ravi Sagar

Overview of this book

Atlassian JIRA 7 is an enterprise issue tracker system. One of its key strengths is its ability to adapt to the needs of an organization, ranging from building software products to managing your support issues. This book provides a comprehensive explanation covering all three components of JIRA 7, such as JIRA Software, JIRA Core, and Jira Service Desk. It shows you how to master the key functionalities of JIRA and its customizations and useful add-ons, and is packed with real-world examples and use cases. You will first learn how to plan for a JIRA 7 installation and fetch data. We cover JIRA reports in detail, which will help you analyze your data effectively. You can add additional features to your JIRA application by choosing one of the already built-in add-ons or building a new one to suit your needs. Then you'll find out about implementing Agile methodologies in JIRA by creating Scrum and Kanban boards. We'll teach you how to integrate your JIRA Application with other tools such as Confluence, SVN, Git, and more, which will help you extend your application. Finally, we'll explore best practices and troubleshooting techniques to help you find out what went wrong and understand how to fix it.
Table of Contents (25 chapters)
Mastering JIRA 7 - Second Edition
About the Author
About the Reviewer

Types of administrators

JIRA administrators have the ability to make changes to the system configuration and schemes, and to manage users. The administrative user is created when JIRA is installed. In big organizations where there is a team of people taking care of JIRA, there could be multiple JIRA administrators. There is a group called jira-adminstators in JIRA. The administrative user that is created during installation is part of this group, and more users can be added to it later on.

  1. Go to Administration | System | Global Permissions (under SECURITY):

If you notice, from the administrative point of view, JIRA offers two different permissions called JIRA System Administrators and JIRA Administrators.

JIRA System Administrators

Users who are part of this global permission can perform all the administrative functions. They can make changes in the configuration and scheme, perform system restore, and modify mail configurations as well.

JIRA Administrator

Even if your organization has multiple...