Why should you create user story maps?
Contrary to the dreaded requirement document from the previous chapter, the discussion is an essential part of story maps, and we create them to help facilitate a healthy communication. My best answer to why should you create user story maps? is as follows:
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User story maps solve the user's problems in the form of a discussion. Your job as a product manager or user experience consultant should be to make the world better through user-centric products, essentially by solving the user's problems.
Contrary to popular belief, user story maps are not just cash cows for agile experts. They will help a product to succeed, by increasing their understanding of the system. Not just what's inside it, but what will happen to the world as a result of such a system. By focusing on the opportunity and outcomes that will enable opportunity, the team can prioritize development. In reality, this often means stopping the proliferation of features and underdoing your...