In this chapter, we started by looking at modern leadership and the case for managing systems, as complex problem solving requires a more subtle form of control than we have perhaps considered in the past.
To make this subtle system of control work, we need to set up meaningful feedback loops at various levels which provide information to help tune and tweak our approach to make sure we're all heading in the desired direction. The simplest and most powerful way to do this is to empower the individuals and teams operating within the system to create a living, breathing, learning ecosystem that evolves as it needs to.
We looked at how can set up our system so that it becomes self-governing as we shift to a more dynamic organizational structure that relies on clear objectives and a network of teams who carry out tasks they've been assigned. Devolving command and...