Book Image

Mastering Office 365 Administration

By : Thomas Carpe, Nikkia Carter, Alara Rogers
Book Image

Mastering Office 365 Administration

By: Thomas Carpe, Nikkia Carter, Alara Rogers

Overview of this book

In today's world, every organization aims to migrate to the cloud in order to become more efficient by making full use of the latest technologies. Office 365 is your one-stop solution to making your organization reliable, scalable, and fast. This book will start with an overview of Office 365 components, and help you learn how to use the administration portal, and perform basic administration. It then goes on to cover common management tasks, such as managing users, admin roles, groups, securing Office 365, and enforcing compliance. In the next set of chapters, you will learn about topics including managing Skype for Business Online, Yammer, OneDrive for Business, and Microsoft Teams. In the final section of the book, you will learn how to carry out reporting and monitor Office 365 service health. By the end of this book, you will be able to implement enterprise-level services with Office 365 based on your organization's needs.
Table of Contents (20 chapters)
Title Page
Packt Upsell
Administering Yammer


About the authors

Thomas Carpe is a founder and managing principal of Liquid Mercury Solutions, a Baltimore-based Microsoft Gold partner specializing in Azure, Office 365, and SharePoint since 2009. He's been working with SharePoint since 2001, with Microsoft technology for over 20 years. He has several Microsoft certificates, including MCPD, MCSE, and MCITP. He is an acknowledged expert in SharePoint security, and he is the author of a large open source library and several software products built on SharePoint. He resides in Baltimore with his wife, children, housemates, and a menagerie of pets.

I'd like to thank my wife for supporting me through the difficult writing process while also fighting her own battle against cancer, my coworkers who covered for me, and our editor for being inhumanly patient. I'd also like to thank Eric Carpe and Kevin Gagnon for sharing the perspectives of those who haven't been working with Office 365 for many years already.




Nikkia Carter, director of collaboration and training for C3 Integrated Solutions, a Microsoft Gold & Silver partner in VA, has a bachelor's in computer science, a master's in IT project management, and is a CompTIA Certified Technical Trainer. She is a solutions developer, strategist, trainer, and tech speaker. She is a member of the Microsoft Voices for Innovation taskforce and of the International Association of Microsoft Channel Partners DC board. She also leads the SharePoint User Group DC.

I would like to thank Packt Publishing, especially Sharon Raj, for approaching me to write this book and for being patient when life got in the way! Thanks to Scott Brewster and Shadeed Eleazer for helping to review our work. Thanks to my coauthors for joining me on this endeavor!

Alara Rogers, not to be confused with Buck Rogers or Mr. Rogers, is often thought to be a brain in a tank, but this is not true; she is a space alien. Alara grew up in the land of IBM near Poughkeepsie, NY, and entered IT via database marketing and analytics. She has a bachelor's in psychobiology from the University of Pennsylvania. Nowadays, her main interests are business intelligence, process management, information architecture, and SharePoint as a platform for the rest. She writes science fiction in her spare time, and has been known to reply at length when someone is wrong on the internet.

I would like to thank Thomas Carpe for getting me this opportunity and Packt Publishing for saying yes. I would also like to thank Jane-Vett Rogers, my mother, who passed away in 2015. I wouldn't be a writer without her. And I want to thank Elinor Bowen, my first real boss, for getting me into IT in the first place.

About the reviewers

Markus Darda is the owner of DaComp GmbH (Switzerland). As a senior engineer and architect, he works for enterprise customers all over Europe designing and implementing Citrix and Microsoft environments.

He also has a lot of experience in migrating customers to Office 365 and Microsoft Azure. In the past, Markus has also reviewed the following books for Packt:

  • Hyper-V Network Virtualization Cookbook
  • Citrix XenApp® 7.5 Desktop Virtualization Solutions
  • Getting Started with Citrix XenApp® 7.6

Citrix has named Markus as Subject Matter Expert (SME) on several products. 


Shadeed Eleazer is a navy veteran and reputation management and social selling thought leader who is an architect of the official state websites of Maryland, Pennsylvania, and Wisconsin, powered by Microsoft SharePoint technologies. He is an Amazon best selling author. He specializes in on-premises to cloud migrations, enterprise social media, instructional systems design, and training. He is the founder of Managed Path Solutions, a Microsoft partner focused on the support of Microsoft technology platforms.

This book is dedicated to my Mom, Dad, and Grandparents, who instilled love and a great passion for learning. I especially thank my Grandmother, Lorraine Eleazer, who encouraged my early love for technology. Thank you to my family for their continued love and support.






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