Book Image

Jira Quick Start Guide

By : Ravi Sagar
Book Image

Jira Quick Start Guide

By: Ravi Sagar

Overview of this book

Jira is an issue tracker and project management system. With their latest release, the Jira team has now expanded their user base to agile teams as well as business teams. This book provides a comprehensive explanation covering all major components of Jira, including Jira Software, Jira Core, and Jira Service Desk. This book starts with an introduction to Jira's unique features and how it can be used as an issue-tracking tool. It will then teach you about how a new project is created by a Jira administrator, what responsibilities there are, and using correct and relevant schemes in your project. You will then learn how to configure project workflows and fields for project screens. You will understand the various permissions used in projects and the importance of project roles in Jira. Then, the book talks about the concepts of versions acting as milestones and using components when handling issues in your projects. It will then focus on analysing data using built-in reports and creating dashboards in Jira. At the end, it will discuss various best practices for users as well as project managers or project administrators.
Table of Contents (10 chapters)

Kanban board

The Scrum technique is applicable in any process that requires planning, but there're various cases where the team is continuously working on activities as and when required. A typical example of this use case is customer support projects, where a certain number of people are assigned to handle the issues that're raised for a particular product or project by the company. Usually, these support issues require an immediate response and detailed planning isn't required.

In such scenarios, the overall visualization of pending issues is important. A Kanban board doesn't have any plan mode like the Scrum board. It only has work mode, which is similar to a Scrum board.

Setting up a Kanban board