Book Image

The Successful Software Manager

By : Herman Fung
Book Image

The Successful Software Manager

By: Herman Fung

Overview of this book

The Successful Software Manager is a comprehensive and practical guide to managing software developers, software customers, and the process of deciding what software needs to be built. It explains in detail how to develop a management mindset, lead a high-performing developer team, and meet all the expectations of a good manager. The book will help you whether you’ve chosen to pursue a career in management or have been asked to "act up" as a manager. Whether you’re a Development Manager, Product Manager, Team Leader, Solution Architect, or IT Director, this is your indispensable guide to all aspects of running your team and working within an organization and dealing with colleagues, customers, potential customers, and technologists, to ensure you build the product your organization needs. This book is the must-have authoritative guide to managing projects, managing people, and preparing yourself to be an effective manager. The intuitive real-life examples will act as a desk companion for any day-to-day challenge, and beyond that, Herman will show you how to prepare for the next stages and how to achieve career success.
Table of Contents (21 chapters)
Title Page

The Training Day

At this point, you've successfully built, shipped, and sold your software product. However, that's not the end of the journey as there are still things that need to be done to get people to use it, certainly for people to use it correctly - that is, how you intended and designed the product to be used.

Unless you're developing an ultra-simple business-to-consumer (B2C) app, in all likeliness you and your team will be required to run some form of training to teach your users and customers on how to use it effectively. Even if your product is a self-explanatory B2C app, it's more than likely that you would still have to produce some form of training material, and a self-service-style list of frequently asked questions (FAQs). So, the topic of training is almost inescapable.

In this chapter, we'll be looking at the training stages in a product...