Training your users is an important and inescapable task for almost all software projects. Some people argue that it's the most important task of all, because without it even the best software in the world might never get used.
How you and your team approach the training task is vital. It's so important that you inspire and infuse your team with the genuine enthusiasm and excitement that the training task deserves and needs. If you approach training positively, then it can have a major positive impact on your project and team.
Stick to these six practical things to ensure your training day is effective and productive:
- Be realistic in scope and duration: It is a training day, after all, so don't try to cram too much in or artificially make it any longer.
- Concentrate on three key points: No one remembers the fourth thing you said, so don't say it.