Book Image

The Successful Software Manager

By : Herman Fung
Book Image

The Successful Software Manager

By: Herman Fung

Overview of this book

The Successful Software Manager is a comprehensive and practical guide to managing software developers, software customers, and the process of deciding what software needs to be built. It explains in detail how to develop a management mindset, lead a high-performing developer team, and meet all the expectations of a good manager. The book will help you whether you’ve chosen to pursue a career in management or have been asked to "act up" as a manager. Whether you’re a Development Manager, Product Manager, Team Leader, Solution Architect, or IT Director, this is your indispensable guide to all aspects of running your team and working within an organization and dealing with colleagues, customers, potential customers, and technologists, to ensure you build the product your organization needs. This book is the must-have authoritative guide to managing projects, managing people, and preparing yourself to be an effective manager. The intuitive real-life examples will act as a desk companion for any day-to-day challenge, and beyond that, Herman will show you how to prepare for the next stages and how to achieve career success.
Table of Contents (21 chapters)
Title Page

The five different types of users and what they need

As a general rule of thumb, I find classifying users into five different types one of the most useful elements when looking at requirements and design purposes. If you approach the requirements and design process as a truly collaborative exercise, then you'll understand that it's not just about extracting information from users.

It's important to understand each type of user so that you can tailor your approach, and adapt your questions and your answers, to answer their questions and satisfy their needs.

The key difference between a developer's and a manager's perspective at this stage is the manager's additional responsibility of facilitating the process while also managing everyone's interest, instead of only being concerned with gathering enough information to begin coding. Therefore, managers...