Book Image

Jira 8 Essentials - Fifth Edition

By : Patrick Li
Book Image

Jira 8 Essentials - Fifth Edition

By: Patrick Li

Overview of this book

Atlassian Jira enables effective bug tracking for your software and mobile applications and provides tools to track and manage tasks for your projects. Jira Essentials is a comprehensive guide, now updated to Jira 8 to include enhanced features such as updates to Scrum and Kanban UI, additional search capabilities, and changes to Jira Service Desk. The book starts by explaining how to plan and set up a new Jira 8 instance from scratch before getting you acquainted with key features such as emails, workflows, business processes, and much more. You'll then understand Jira's data hierarchy and how to design and work with projects. Since Jira is used for issue management, this book delves into the different issues that can arise in your projects. You’ll explore fields, including custom fields, and learn to use them for more effective data collection. You’ll create new screens from scratch and customize them to suit your requirements. The book also covers workflows and business processes, and guides you in setting up incoming and outgoing mail servers. Toward the end, you’ll study Jira's security model and Jira Service Desk, which allows you to run Jira as a support portal. By the end of this Jira book, you will be able to implement Jira 8 in your projects with ease.
Table of Contents (16 chapters)
Free Chapter
Section 1: Introduction to Jira 8
Section 2: Jira 8 in Action
Section 3: Advanced Jira 8

The HR project

Users will often want to get progress updates on their issues after they have logged them. So, instead of business users having to ask for updates, we will proactively update them through our newly acquired knowledge, that is, Jira notifications.

In Chapter 5, Field Management, we added a custom field called Direct Manager, which allows users to add the manager of the new employee or leaving employee so that he/she can be kept in the loop.

The other customization we made in Chapter 7, Workflow and Business Process, was the addition of new transitions in the workflow. We need to make sure that those transitions fire the appropriate events and also send out notifications. In summary, we need to do the following:

  • Send out notifications for the events that are fired by our custom workflow transitions
  • Send out notifications to users that are specified in our Direct...