Book Image

Jira 8 Essentials - Fifth Edition

By : Patrick Li
Book Image

Jira 8 Essentials - Fifth Edition

By: Patrick Li

Overview of this book

Atlassian Jira enables effective bug tracking for your software and mobile applications and provides tools to track and manage tasks for your projects. Jira Essentials is a comprehensive guide, now updated to Jira 8 to include enhanced features such as updates to Scrum and Kanban UI, additional search capabilities, and changes to Jira Service Desk. The book starts by explaining how to plan and set up a new Jira 8 instance from scratch before getting you acquainted with key features such as emails, workflows, business processes, and much more. You'll then understand Jira's data hierarchy and how to design and work with projects. Since Jira is used for issue management, this book delves into the different issues that can arise in your projects. You’ll explore fields, including custom fields, and learn to use them for more effective data collection. You’ll create new screens from scratch and customize them to suit your requirements. The book also covers workflows and business processes, and guides you in setting up incoming and outgoing mail servers. Toward the end, you’ll study Jira's security model and Jira Service Desk, which allows you to run Jira as a support portal. By the end of this Jira book, you will be able to implement Jira 8 in your projects with ease.
Table of Contents (16 chapters)
Free Chapter
Section 1: Introduction to Jira 8
Section 2: Jira 8 in Action
Section 3: Advanced Jira 8

Jira permissions hierarchy

Jira manages its permissions in a hierarchical manner. Each level is more fine-grained than the one above it. For a user to gain access to a resource (for example, to view an issue), they need to satisfy all four levels of permission (if they are all set on the issue in question):

  • Application access: This defines the groups that will have access to the various applications in Jira (for example, Jira Software)
  • Global permission: This permission controls access rights functions, such as overall administration
  • Project-level permission: This permission controls project-level permissions
  • Issue-level security: This permission controls view access on a per-issue level

We will now look at each of the permission levels and how you can configure them to suit your requirements, starting from the most coarse-grained permission level—global permissions.