Book Image

Jira 8 Essentials - Fifth Edition

By : Patrick Li
Book Image

Jira 8 Essentials - Fifth Edition

By: Patrick Li

Overview of this book

Atlassian Jira enables effective bug tracking for your software and mobile applications and provides tools to track and manage tasks for your projects. Jira Essentials is a comprehensive guide, now updated to Jira 8 to include enhanced features such as updates to Scrum and Kanban UI, additional search capabilities, and changes to Jira Service Desk. The book starts by explaining how to plan and set up a new Jira 8 instance from scratch before getting you acquainted with key features such as emails, workflows, business processes, and much more. You'll then understand Jira's data hierarchy and how to design and work with projects. Since Jira is used for issue management, this book delves into the different issues that can arise in your projects. You’ll explore fields, including custom fields, and learn to use them for more effective data collection. You’ll create new screens from scratch and customize them to suit your requirements. The book also covers workflows and business processes, and guides you in setting up incoming and outgoing mail servers. Toward the end, you’ll study Jira's security model and Jira Service Desk, which allows you to run Jira as a support portal. By the end of this Jira book, you will be able to implement Jira 8 in your projects with ease.
Table of Contents (16 chapters)
Free Chapter
Section 1: Introduction to Jira 8
Section 2: Jira 8 in Action
Section 3: Advanced Jira 8

Using Jira for Business Projects

Jira initially started off as a bug-tracking system, helping software development teams to better track and manage the problems/issues in their projects. As the product evolved, people started using Jira for other purposes; some use it as a general-purpose, task-management solution, others use it as a customer support portal, and some financial institutions even use Jira to track their portfolios. So, starting with Jira 7, Atlassian has made many improvements to help make Jira ubiquitous by introducing three distinct solutions—Jira Core, Jira Software, and Jira Service Desk.

In this chapter, we will take a look at projects and project types, focusing on the most basic Jira project type—business. We will then take a look at the various user interfaces that Jira has for working with projects, both as an administrator and an everyday...