Book Image

Jira 8 Essentials - Fifth Edition

By : Patrick Li
Book Image

Jira 8 Essentials - Fifth Edition

By: Patrick Li

Overview of this book

Atlassian Jira enables effective bug tracking for your software and mobile applications and provides tools to track and manage tasks for your projects. Jira Essentials is a comprehensive guide, now updated to Jira 8 to include enhanced features such as updates to Scrum and Kanban UI, additional search capabilities, and changes to Jira Service Desk. The book starts by explaining how to plan and set up a new Jira 8 instance from scratch before getting you acquainted with key features such as emails, workflows, business processes, and much more. You'll then understand Jira's data hierarchy and how to design and work with projects. Since Jira is used for issue management, this book delves into the different issues that can arise in your projects. You’ll explore fields, including custom fields, and learn to use them for more effective data collection. You’ll create new screens from scratch and customize them to suit your requirements. The book also covers workflows and business processes, and guides you in setting up incoming and outgoing mail servers. Toward the end, you’ll study Jira's security model and Jira Service Desk, which allows you to run Jira as a support portal. By the end of this Jira book, you will be able to implement Jira 8 in your projects with ease.
Table of Contents (16 chapters)
Free Chapter
1
Section 1: Introduction to Jira 8
5
Section 2: Jira 8 in Action
11
Section 3: Advanced Jira 8

Understanding issues

Depending on how you are using Jira, an issue can represent different things, and can even look very different in the user interface. For example, in Jira Core, an issue will represent a task, and will look like this, as shown in the following screenshot:

In Jira Software, if you are using the agile board, an issue can represent a story or epic, and will resemble a card:

Despite all the differences in what an issue can represent and how it might look, there are a number of key aspects that are common for all issues in Jira, listed as follows:

  • An issue must belong to a project.
  • It must have a type, otherwise known as an issue type, which indicates what the issue represents.
  • It must have a summary. The summary acts like a one-line description of what the issue is about.
  • It must have a status. A status indicates where along the workflow the issue is at a given...