Book Image

Jira 8 Essentials - Fifth Edition

By : Patrick Li
Book Image

Jira 8 Essentials - Fifth Edition

By: Patrick Li

Overview of this book

Atlassian Jira enables effective bug tracking for your software and mobile applications and provides tools to track and manage tasks for your projects. Jira Essentials is a comprehensive guide, now updated to Jira 8 to include enhanced features such as updates to Scrum and Kanban UI, additional search capabilities, and changes to Jira Service Desk. The book starts by explaining how to plan and set up a new Jira 8 instance from scratch before getting you acquainted with key features such as emails, workflows, business processes, and much more. You'll then understand Jira's data hierarchy and how to design and work with projects. Since Jira is used for issue management, this book delves into the different issues that can arise in your projects. You’ll explore fields, including custom fields, and learn to use them for more effective data collection. You’ll create new screens from scratch and customize them to suit your requirements. The book also covers workflows and business processes, and guides you in setting up incoming and outgoing mail servers. Toward the end, you’ll study Jira's security model and Jira Service Desk, which allows you to run Jira as a support portal. By the end of this Jira book, you will be able to implement Jira 8 in your projects with ease.
Table of Contents (16 chapters)
Free Chapter
1
Section 1: Introduction to Jira 8
5
Section 2: Jira 8 in Action
11
Section 3: Advanced Jira 8

Jira issue summary

As we have already discussed, an issue in Jira can be anything in the real world to represent a unit of work or a task to be completed. In this section, we will look at how Jira presents an issue in the user interface for Jira Core and Jira Software. We will cover Jira Service Desk in Chapter 11, Jira Service Desk, as it has a different interface.

First, let's take a look at an issue in Jira Core. The following screenshot shows a typical example of an issue and breaks it down into more digestible sections, followed by an explanation of each of the highlighted sections in a table. This view is often called the issue summary or the View Issue page:

These sections are described in the following table:

Section Description
project/issue key This shows the project the issue belongs to. The issue key is the unique identifier of the current issue. This section...