Book Image

Jira 8 Essentials - Fifth Edition

By : Patrick Li
Book Image

Jira 8 Essentials - Fifth Edition

By: Patrick Li

Overview of this book

Atlassian Jira enables effective bug tracking for your software and mobile applications and provides tools to track and manage tasks for your projects. Jira Essentials is a comprehensive guide, now updated to Jira 8 to include enhanced features such as updates to Scrum and Kanban UI, additional search capabilities, and changes to Jira Service Desk. The book starts by explaining how to plan and set up a new Jira 8 instance from scratch before getting you acquainted with key features such as emails, workflows, business processes, and much more. You'll then understand Jira's data hierarchy and how to design and work with projects. Since Jira is used for issue management, this book delves into the different issues that can arise in your projects. You’ll explore fields, including custom fields, and learn to use them for more effective data collection. You’ll create new screens from scratch and customize them to suit your requirements. The book also covers workflows and business processes, and guides you in setting up incoming and outgoing mail servers. Toward the end, you’ll study Jira's security model and Jira Service Desk, which allows you to run Jira as a support portal. By the end of this Jira book, you will be able to implement Jira 8 in your projects with ease.
Table of Contents (16 chapters)
Free Chapter
Section 1: Introduction to Jira 8
Section 2: Jira 8 in Action
Section 3: Advanced Jira 8

Issue priorities

Priorities help users set the importance of issues. Users can first assign priority values to issues and later use them to sort the list of issues they have to work on, thereby helping the team decide which issues to focus on first. Jira comes with five levels of priorities out of the box, as shown in the following screenshot:

You can customize this list by creating your own priorities. To create new priorities, follow these steps:

  1. Browse to the administration console.
  2. Select the Issues tab and then the Priorities option.
  3. Enter a name and description for the new priority.
  4. Click on the select image link to choose an icon for the priority.
  5. Specify a color for the priority. You can either type in the HTML color hex code directly or use the color picker to help you select the color you want. The color that's chosen here will be used when icon images cannot...