Book Image

Jira 8 Essentials - Fifth Edition

By : Patrick Li
Book Image

Jira 8 Essentials - Fifth Edition

By: Patrick Li

Overview of this book

Atlassian Jira enables effective bug tracking for your software and mobile applications and provides tools to track and manage tasks for your projects. Jira Essentials is a comprehensive guide, now updated to Jira 8 to include enhanced features such as updates to Scrum and Kanban UI, additional search capabilities, and changes to Jira Service Desk. The book starts by explaining how to plan and set up a new Jira 8 instance from scratch before getting you acquainted with key features such as emails, workflows, business processes, and much more. You'll then understand Jira's data hierarchy and how to design and work with projects. Since Jira is used for issue management, this book delves into the different issues that can arise in your projects. You’ll explore fields, including custom fields, and learn to use them for more effective data collection. You’ll create new screens from scratch and customize them to suit your requirements. The book also covers workflows and business processes, and guides you in setting up incoming and outgoing mail servers. Toward the end, you’ll study Jira's security model and Jira Service Desk, which allows you to run Jira as a support portal. By the end of this Jira book, you will be able to implement Jira 8 in your projects with ease.
Table of Contents (16 chapters)
Free Chapter
Section 1: Introduction to Jira 8
Section 2: Jira 8 in Action
Section 3: Advanced Jira 8

Mapping business processes

It is often said that a good software system is one that adapts to your business and not one that requires your business to adapt to the software. Jira is an excellent example of the former. The power of Jira is that you can easily configure it to model your existing business processes through the use of workflows.

A business process flow can often be represented as a flow chart. For example, a typical document approval flow may include tasks such as document preparation, document review, and document submission, where the user needs to follow these tasks in sequential order. You can easily implement this as a Jira workflow. Each task will be represented as a workflow status with transitions guiding you on how you can move from one status to the next. In fact, when working with workflows, it is often a good approach to first draft out the logical flow...