Using record types to control business logic
Record types allow you to create different business processes and views of information for users and records in the Lightning Platform. In Chapter 5, Setting Up the User Interface, we outlined how record types can be used to provide users that have access to a particular object with a different set of object picklist field values and different page layouts for the object.
An example is where you have a sales department that is split into field sales and internal sales whereby all sales users have access to an opportunity record, say, and the records are to be segmented into internal sales and field sales. With the use of record types, a different set of object picklist field values and page layouts, and a different business process can be presented to the different categories of sales users.
Record types can be created on both standard and custom objects to enable the records of that object type to be segmented. By segmenting records...