Book Image

Digital Transformation with Dataverse for Teams

By : Srikumar Nair
Book Image

Digital Transformation with Dataverse for Teams

By: Srikumar Nair

Overview of this book

Microsoft Dataverse for Teams is a built-in, low-code data platform for Teams and enables everyone to easily build and deploy apps, flows, and intelligent chatbots using Power Apps, Power Automate, and Power Virtual Agents (PVA) embedded in Microsoft Teams. Without learning any coding language, you will be able to build apps with step-by-step explanations for setting up Teams, creating tables to store data, and leverage the data for your digital solutions. With the techniques covered in the book, you’ll be able to develop your first app with Dataverse for Teams within an hour! You’ll then learn how to automate repetitive tasks or build alerts using Power Automate and Power Virtual Agents. As you get to grips with building these digital solutions, you’ll also be able to understand when to consider upgrading from Dataverse for Teams to Dataverse, along with its advanced features. Finally, you’ll explore features for administration and governance and understand the licensing requirements of Microsoft Dataverse for Teams and PowerApps. Having acquired the skills to build and deploy an enterprise-grade digital solution, by the end of the book, you will have become a qualified citizen developer and be ready to lead a digital revolution in your organization.
Table of Contents (17 chapters)
1
Section 1: Introduction to Microsoft Dataverse for Teams
6
Section 2: Deep Dive into Microsoft Dataverse for Teams
10
Section 3: Application and Environment Life Cycle Management
13
Section 4: Enterprise Readiness and Licensing

Chapter 7: Building Power Virtual Agents Bots with Microsoft Dataverse for Teams

In the previous chapter, we looked at how Power Automate flows can help you to automate a lot of business tasks without writing a single line of code. In this chapter, we will leverage the power of Power Virtual Agents (PVA) in the Health Scanner application, by authoring a chatbot that will help answer the end user's questions. This bot will then be augmented with the Power Automate flows that we built in the last chapter, to automate business processes or tasks.

Here are the topics we will cover in this chapter, while learning how to build a Power Virtual Agent bot:

  • Understanding Power Virtual Agent bots
  • Creating a Topic for the Power Virtual Agent bot
  • Adding flows to the Power Virtual Agent bot
  • Publishing the Power Virtual AgentPVA bot

By the end of this chapter, you will have learned how to create a Power Virtual Agent bot, how to add different topics that the chatbot...