Knowing the RPA resources and responsibilities in an RPA project
As we discuss the different phases of the RPA journey, we also encounter many experts in various projects. These experts perform several tasks depending on their expertise to ensure high-quality and on-time delivery of RPA projects, and we'll now look at them in more detail.
RPA solution architect
The solution architect is in charge of designing the RPA solution's architecture for the proposed business process. The solution architect works alongside the BA to capture the requirement and translate the identified business scenario into a technical solution. The solution architect transfers the technical architecture knowledge to the BA, the business users, and the RPA developers to finalize the solution before development. The solution architect also acts as the development team lead (but does not perform code development) to ensure code quality and standards. The architect is involved from the first stage of the process until the solution is accepted and deployed.
RPA developer
The RPA developer is responsible for developing the solution architecture provided by the solution architect. An RPA developer interacts with development tools and has an excellent knowledge of different development techniques to deliver the final output within the expected standards. The RPA developer is mostly involved in the build stage of the project life cycle, performing development, testing, and bug fixes.
BA
The BA is primarily responsible for gathering all the required information to understand the process and map its as-is version. The BA also works hand-in-hand with the RPA solution architect to develop a to-be business process that involves process standardization and automation. The BA should also have a general idea of RPA capabilities and how they work to provide better solutions. Further, the BA is also responsible for transforming the captured requirements and the solution into a PDD to hand over to the business and development teams. The BA is mostly involved during the discovery stage of a project. However, BAs also get involved during a project's development stage from time to time to ensure the proper delivery of requirements.
Implementation manager
The implementation manager manages the overall project and the involved teams. The implementation manager ensures the timely achievement of project milestones by managing the project overall. Usually, the implementation manager is the single point of contact for the business stakeholders.
Infrastructure engineer/manager
Infrastructure is a crucial aspect of any RPA project. The infrastructure engineer/manager is responsible for robots' security and efficient execution of the processes developed by providing the required hardware and software configurations.
RPA support
This role provides support for business users during their day-to-day concerns or issues while working with robots.
The roles mentioned previously are involved in the project as a part of the CoE team. More stakeholders from the business users will also join the team to ensure successful project knowledge transfer and delivery.